Reference

See How tumbola Handles Your Personal Information

This privacy policy tells you exactly what data we collect when you open an account, make a deposit via PayPal, Venmo, or Play+, and use the platform in eligible states.

Account data kept securePayPal, Venmo, Play+ transaction privacyYour rights, clearly statedContact path for data requestsState-law dependent availability

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REACH OUR TEAM

Contact Us About Your Privacy Rights

If you want to access, correct, or delete the data we hold on your account, reach out through any of the channels below. Data requests are handled by our account team and we'll confirm receipt before we start the review. Response times depend on the complexity of the request, but we aim to keep you updated throughout.

Live Chat Start a live chat session from inside your account dashboard. This is the fastest path for questions about what data we hold or how a specific transaction was recorded.

Email Support Send a written data request to our support email address. Include your account username and the specific data type you're asking about so we can route it correctly.

Account Settings Some data updates — like correcting your address or linked payment method — can be made directly in your account settings without contacting support at all.

HOW WE PROTECT IT

Data Handling, Cookies, Security, and Retention

Your account data is encrypted in transit and at rest. We use cookies to maintain your session state across devices — so if you log in on your phone during halftime and switch to a desktop browser later, your session context carries over without requiring you to re-enter your credentials. Cookie preferences can be managed through the cookie banner shown on first visit. We retain account data for as long as your account is active and for the period required by applicable state law after closure. Payment records tied to PayPal, Venmo, and Play+ transactions are kept for audit and dispute resolution purposes.

Encryption All data transmitted between your device and our servers is encrypted using current-standard SSL. This applies to login, deposits via PayPal or Venmo, and account settings changes.

Cookie Control We use session cookies to keep you logged in across mobile and desktop. You can review and adjust cookie categories through the preference panel shown on your first visit.

Data Retention We keep your account data while your account is open. After closure, retention follows applicable state-law requirements. You can request a deletion review by contacting our support team.

Third-Party Sharing We share data with payment processors — PayPal, Venmo, Play+ — only to complete your transactions. We do not sell personal data to advertisers or unrelated third parties.

Data We Collect and Why We Use It

tumbola Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you create an account, we collect the information needed to verify your identity — name, date of birth, address, and a government-issued ID. This is required under state law for eligible regions. When you fund your account through PayPal, Venmo, or Play+, we record the

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transaction reference and amount so your wallet balance stays accurate and withdrawals can be processed correctly. We also collect device data — browser type, operating system, and session timestamps — to keep your account accessible across mobile and desktop without forcing you to re-authenticate every time.
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Usage data such as pages visited and session duration helps us improve how the platform works on a smaller screen, which matters since most of our activity comes through mobile. We do not sell your personal data to third parties for marketing. Data shared with payment
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processors like PayPal and Venmo is limited to what those processors need to complete your transaction. You can request a copy of the data we hold on your account by contacting our support team through the method listed on this page.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Common Questions About Your Data and Rights

Here are the questions we hear most often about how tumbola handles personal information. If your question isn't covered here, live chat is the fastest way to get a direct answer from our account team.

We collect your name, date of birth, address, and a government-issued ID for identity verification. We also record your payment method details — including PayPal or Venmo account references — to process deposits and withdrawals.

We share data only with the payment processors needed to complete your transactions — PayPal, Venmo, and Play+. We do not sell your information to marketers or unrelated third parties under any circumstance.

Contact our support team via live chat or email with your account username. Specify whether you want a full data export or details about a specific category, such as transaction history or identity records.

Yes. Submit a deletion request through support. We'll review it against any state-law retention requirements. Where deletion is permitted, we'll confirm completion and remove your data from active systems.

We use session cookies to keep your login active across your phone and desktop browser. You can manage cookie categories in the preference panel shown on first visit; turning off non-essential cookies won't affect your account access.

We store the transaction reference and amount for each deposit or withdrawal. Your full PayPal or Venmo credentials remain with those processors — we don't store or have access to your wallet passwords or linked bank details.

Reference

Privacy Policy

Access may be available only in states where local law permits.

InfoLegal Infotumbola Banking Guide InfoTerms & Conditions

See How tumbola Handles Your Personal Information

Contact Us About Your Privacy Rights

Data Handling, Cookies, Security, and Retention

Common Questions About Your Data and Rights

01 What personal data does tumbola collect when I open an account?

02 Does tumbola share my data with anyone outside the platform?

03 How do I request a copy of the data tumbola holds on me?

04 Can I ask tumbola to delete my account data?

05 How does tumbola use cookies and can I turn them off?

06 Is my PayPal or Venmo account information stored on tumbola's servers?

Privacy Policy

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